• Facilitate a student journey mapping research exercise to identify problems and uncover opportunities for enhancement within the existing IT system.

• Conducted a report outlining the optimal student experience and used this assessment to justify the development of a centralized application. 

• Designed a responsive prototype wireframe for a student app at Emily Carr University, optimized for various devices and interfaces.

• Maintained brand identity of Emily Carr University by ensuring consistency in typography, color palette, logos, and imagery across all design materials.

• Conducted multiple rounds of user testing to incorporate new features in the revamped ITS website, enhancing overall usability and functionality.

• Represented the perspectives of students across different academic years and degrees, offering insights on various subjects and concerns.

• Participated in monthly meetings to advocate for appeals and complaints on matters not being addressed by the university.

• Utilizing strong design research skills to propose innovative digital transformation ideas to faculty and leadership for the benefit of students.

• Liaised between staff, faculty, and students to facilitate a smooth integration of new technology systems, ensuring a cohesive transition that meets the needs of all stakeholders involved.

• Scheduled and facilitated workshops to assist students with online learning technology including Moodle, MyEC - Ellucian, and Kultura. 

• Collaborated with instructors to craft instructional videos and lesson plans, fostering an enhanced and accessible learning environment for students.

• Offered impactful solutions to students' learning issues via email, utilizing a helpful approach.

This website showcases my work with the Innovation Hub - IT, highlighting projects I have worked on at Emily Carr University of Art + Design.

This is my portfolio website showcasing a diverse range of work, including UX/UI design and industrial design.