Hania Memon
Learner
(1)
32

Skills

Behavioral analytics 2 Data analysis 2 Data-driven decision making 2 Digital marketing 2 E-commerce 2 Usability 2 Usability testing 2 User experience (ux) 2 User research 2

Achievements

Latest feedback

Recent projects

Work experience

Library Supervisor
City of Mississauga
Mississauga, Ontario, Canada
November 2024 - Current

As a Library Supervisor, I train, support, and oversee a small team, manage daily operations, and analyze program engagement data to improve service delivery. I also facilitate community programs, assist patrons, and ensure the efficient use of library resources and technology.

Library Assisstant
City of Mississauga
Mississauga, Ontario, Canada
February 2024 - November 2024

Assist customers with finding library materials by navigating library databases, operating online library services, and answering technical inquiries. Operate WorkFlows and ActiveNet POS systems, managing data entry and transaction monitoring, and ensuring accurate processing of user interactions. Supervise the Teen Advisory Group, analyzing participant engagement and event feedback to improve future programming and increase community participation.